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Cisco Unity SCCP integration requires the following tasks:
Step 1 Launch the Integration tool.
Step 2 Start the Integration wizard.
Step 3 Create a new SCCP CUCM integration.
Step 4 Update the Unity-CM TSP.
Locate and start the Cisco Unity Telephony Integration Manager (UTIM) on the Cisco
Unity server. This program is part of the Cisco Unified Integration and Configuration
Assistant (CUICA) wizard, but the program can also be launched by clicking the Manage
Integrations icon in the Unity program group. CUICA is shown in Figure 18-17. Click the
Create Integration icon in CUICA to start the Integration wizard.
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Figure 18-17 Unity Telephony Integration Manager Wizard (Step 1)
Select the SCCP (Cisco CallManager and CallManager Express only) radio button and
click the Next button. Figure 18-18 shows this wizard page.
Figure 18-18 Unity Telephony Integration Manager Wizard (Step 2)
The integration name can be called CUCM or a descriptive integration name of your
choosing, as illustrated in Figure 18-19. The cluster name needs to be entered, too. These
settings have only local relevance on the Unity server.
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Figure 18-19 Unity Telephony Integration Manager Wizard (Step 3)
Define the IP address and the SCCP port of the CUCM. This setting has to be identical to
the settings in CUCM. The SCCP default port is 2000. This is displayed in Figure 18-20.
Figure 18-20 Unity Telephony Integration Manager Wizard (Step 4)
Define the IP address and the port number of a secondary CUCM for redundancy. This is
displayed in Figure 18-21.
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Figure 18-21 Unity Telephony Integration Manager Wizard (Step 5)
Configure the same MWI Off and MWI On codes that were previously configured in
CUCM. This is displayed in Figure 18-22.
Figure 18-22 Unity Telephony Integration Manager Wizard (Step 6)
Configure the number of ports that have been licensed for the Cisco Unity server. Configure
the CallManager device name prefix that is configured identically in CUCM. Click the
Verify button to test the ports between the two systems. Do not proceed until the test completes
successfully. If the test fails, troubleshoot the integration configuration parameters.
If the test completes successfully, click OK in the Test window, and then click Next. This
is displayed in Figure 18-23.
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Figure 18-23 Unity Telephony Integration Manager Wizard (Step 7)
Verify that the information configuration information is correct. Click Finish to complete
the integration tasks.
The Integration Manager now prompts you to restart the Cisco Unity services. Click Yes to
restart the Cisco Unity services. This is displayed in Figure 18-24. The task tray icon is a
good indicator of the Cisco Unity services state. A red X indicates the services are down.
Figure 18-24 Unity Telephony Integration Manager Wizard (Step 8)
A compatibility matrix called the Cisco Unity SCCP Compatibility Matrix is available
at Cisco.com (http://www.cisco.com/en/US/docs/voice_ip_comm/unity/compatibility/
matrix/cutspmtx.html). Refer to most recent information to figure out whether the Cisco
Unity-CM TSP and the CUCM versions are compatible. This information is crucial for
planning an upgrade.
The compatibility matrix provides information about the version of the Cisco Unity-CM
TSP that is required for a specific version of CUCM. Download the appropriate version to
your Cisco Unity system and then start the installation of the Cisco Unity-CM TSP.