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Cisco Unified IP Phone end users can access CUCM the User Options page through their
web browser to configure a variety of features on their phone.
The URL of the CUCM User Options web page is https://<CUCM IP Address>/CCMUser/.
User-definable settings include the following:
■ User locale (language)
■ User password
■ Do Not Disturb (on/off)
■ Call forward (all, busy, no answer, and no coverage)
■ Message waiting indicator and ring settings
■ Line text label
■ Speed dials
■ IP phone services and service buttons
■ Personal address book
In the CUCM Enterprise Parameters pages, administrators can configure which features
are made available to users by setting enterprise parameters as either True or False. For
example, the administrator can set the Show Speed Dial Settings enterprise parameter
to False, in which case users cannot configure speed dials on their phones.
428 Chapter 16: User Features
For the phone to be self-administered, the end user account must be associated to the phone.
The association is done at the End User Configuration page available via User
Management > End User. The Device Association hyperlink is selected, and the phone is
associated to the end user.
Cisco Unified IP Phone services are applications that use the web client/server and
Extensible Markup Language (XML) capabilities of the Cisco Unified IP Phone. The Cisco
Unified IP Phone firmware contains a micro web browser that enables limited web browsing
capability. These phone service applications provide the potential for value-added services
and productivity enhancement by running directly on the user’s desktop phone. For
purposes of this chapter, the term phone service refers to an application that sends and
receives content to and from the Cisco Unified IP Phone.
The following phones support IP Phone services:
■ Cisco Unified Wireless IP Phone 7921G
■ Cisco Unified IP Phones 7940G, 7941G, and 7941G-GE
■ Cisco Unified IP Phones 7960G, 7961G, and 7961G-GE
■ Cisco Unified IP Phones 7970G and 7971G-GE
IP phone services can also run on the following IP phones; however, these phone models
support only text-based XML applications:
■ Cisco Unified IP Phone 7905G
■ Cisco Unified IP Phone 7906G
■ Cisco Unified IP Phone 7911G
■ Cisco Unified IP Phones 7912G and 7912G-A
■ Cisco Unified Wireless IP Phone 7920
All the IP phones listed here can process a limited set of Cisco-defined XML objects for
enabling the user interface between the phone and the web server that contains the running
phone service. Note that the phones listed here support phone services for both the Skinny
Client Control Protocol (SCCP) and Session Initiation Protocol (SIP).